Bay Star Auto Care

Business Description:

Automative Repair

Categories

auto repair & service

Brenda's Review

Service

Will Recommend

Price for Value

Zephyr Cove, NV

Bay Star Auto Care

Lied to me and works with One Stop Auto next store to rip off smog customers

I took my car to One Stop auto to get a repair, One stop was suppose to fix my car call me and then take my car to this shop for a smog. I guess they work together i now found out. Well when my car did not pass smog i called Bar Star and asked them what the diagnosis was. The man on the phone thought about it for a second and told me that he did not do a diagnostic test and the 89 car i brought in was to old and you cant do a test on a 89 camero, he said it has to be manual checking. I called two other shops in town and found this to be a BIG FAT LIE. I called him back and told him that was not true and asked him what was going on. He said he was told by the man next store (one stop auto) NOT to do a diagnostic test because he wanted to look a the car to see what was wrong with it so he could get labor hours trying to figure out what needed to be done??? He said he did not want any problems and said they do and kept saying he does not want any problems. I told him he should have done a diagnostic test not listen to the rip off place next store, but he choose to scam me with the shop next store. I then called one stop auto and he was charging me for a smog test. I called back Bay Star and asked him how much he was charging One stop for the smog and he said he was not sure they have special pricing??? He could not answer how much it was? At the end i was ripped off for $60 for a smog check without me authorizing it. I told One Stop Auto to do a diagnostic if it did not pass.They scam people using eachothers shops. Perhaps this should be a issue for the State Smog License board. DONT GO HERE!!