I wouldn't keep having them come back to my house if they weren't really good.
First of all, Pat from Marshburn's comes out to the house to measure and to help you decide what to do once the men get there. The same men put in my living room carpet maybe 4 years ago, and they remember me and they remember the house. There were two of them, they were neat, and when they finished it was just perfect! I had the whole upstairs painted before they got there, and it was fine after they left. They will be coming back next week to do something else for me too, and I wouldn't keep having them come back to my house if they weren't really good.