DO NOT EVER USE THIS COMPANY. Our house flooded on January 2nd. I selected our countertops on January 6th. They have caused our construction to be pushed back three weeks now. They rescheduled us and blamed me for not selecting edging on the counters even though they had TWO MONTHS to ask me a question that I could immediately answer based on personal preference. They were supposed to install LAST Monday. Then rescheduled VERY last minute for Tuesday/Wednesday. Finally said they wouldn’t be out until Friday. My husband got off of work early Friday and they had not been out to our house yet. They dodged phone calls and all I can assume is that they were hoping they’d be closed by the time we got home and they wouldn’t have to deal with us for the next four days. I finally got ahold of their “project supervisor” who has proved to be worthless. And says “she is just as upset as I am”.... AS IF. I would have been upset about delaying the work either way, however, the fact that they didn’t bother to tell the contractor or us that they weren’t coming out is INFURIATING. The supervisor then continued to make excuses saying that the granite was being polished Friday and would be schedule for Monday morning. We had to pay to change the delivery date of our furniture and we had to reschedule the plumber and cleaning crew. We had to put visiting family up in a hotel because the house was not ready in time . Then come Monday, I did not receive a call as promised at the beginning of the work day and had to call multiple times to get an explanation from the so called supervisor. She then said “the cutting machine broke” “your countertops are still being polished” “they have to cut the sink bowls out” “they have it on the truck”. Clearly, many of these statements are contradictory. I have had to call over and over to get updates . I have been laughed at by an employee, Latoya, and told that the owner is the only person I can speak to above the “supervisor” Lynn and he would not be back in the country until the end of the month. And then Latoya, at the front desk, proceeded to tell me he has no phone number or contact information and then said that she didn’t feel comfortable giving me his contact information.

I am reporting them to the BBB but with this lack of professionalism, I would not be surprised to find out that they are not even licensed or approved by the BBB.