My wife and I decided to find out more about Reverse Mortgages about 2 years ago. We asked a very well respected Realtor in Carson Valley and he referred us to Maggie O’Connell. We called Maggie and she suggested that we sign up for one of her Reverse Mortgage classes. After attending the class we felt that a Reverse Mortgage was not the right product for us at that time. Over the next year or so Maggie reached out to us several times to see if our financial situation had changed and offered to answer any questions that we might have.
About 6 months ago we decided (with the help of our Certified Financial Planner) that a Reverse Mortgage would be beneficial to us. We contacted Maggie again and she was very courteous and prompt in providing us with the information and forms to get the application process started. She had much of the information that we had previously submitted and gave us updated quotes almost immediately.
Maggie was very helpful all through the application process. She was never pushy or hard sell, just always there to answer questions and provide guidance on what we needed to do next. She came to our home with a stack of documents to sign and explained what each one was and why we needed to sign it. I never felt pressured at any time during the process, only confident that we were doing the right thing in obtaining a Reverse Mortgage.
There were a couple of little hiccups along the way but Maggie worked closely with us to get them resolved as quickly as possible. All in all, the whole application, qualification, approval and closing process went much smoother and faster than I originally thought possible. I’m certain that a lot of it had to do with the fact that Maggie kept any eye on everything to make certain that the process kept moving forward in an expeditious manner.
If you are thinking about obtaining a Reverse Mortgage I would highly recommend that you contact Maggie O’Connell. She is extremely knowledgeable about Reverse Mortgages and her professional yet friendly and courteous manner makes her a joy to work with.