A pleasant expericnce
The journey is almost complete. We just have to wait for the the original mortgage company to send out the last of the escrow money we had put away. About five weeks ago we answered an ad on TV about reverse mortgages. We had been checking around for about six... Read More
Nice, Smooth Process
Maggie O'Connell made the whole process of obtaining an HECM smooth and simple. She knows what she's doing and helped make it a lot easier to stay in the home we built and love. Thank you! Read More
Maggie and Federal Savings Bank did a great job!
After considering two or three other companies, we chose The Federal Savings Bank to handle our needs. Maggie and her company were very kind and communicative every step of the way. They were absolutely professional and were able to handle everything over the phone.... Read More
I have already recommended Ms O'Connell to other agents and clients due to her professionalism and follow-up.
I had looked into a Reverse Mortgage a couple of years ago and decided not to go forward with it. After an associate suggested I attend one of Ms O'Connell's sessions I decided it was for me. She was very through including explanations and examples and her... Read More
Very easy process
Maggie was great to work with. She explained everything and handled everything in a professional and timely manner. Read More
Very Excellent
When I first considered applying for a Reverse Mortgage, I was very apprehensive about the program and process. I had received information about Reverse Mortgages by mail from Maggie O'Connell and remembered seeing her on television. I contacted Maggie and made an... Read More
Excellent service under unusual circumstances!
Maggie was a true champion when needed. I thought I had my reverse loan process in place when I found out that the "other" mortgage rep had completely failed. Not only was I in emotional shock but had the potential of losing the sale of my home & the purchase of... Read More
Very efficient and professional
Was impressed throughout the process with her efficiency and professionalism. We would recommend her to anyone Read More
My agent was terrific and the closing agent was wonderful too.
I can't speak for all the agents from The Federal Savings Bank but Maggie O'Connell was my agent and she was terrific. She kept me informed and explained everything to me in great detail and I was just very pleased even though this kind of financial endeavor is... Read More
Maggie was great to work with, always very professional.
Maggie O'Connell was great to work with.....she was very knowledgeable about the reverse mortgage process....she always answered all our question and made us feel comfortable in understanding the whole process.....she was also very patient with us as we progressed... Read More
Great work, always reliable
I had a great experience using the services from The Federal Savings Bank. The woman who helped me, named Maggie O'Connell was absolutely wonderful, she was very supportive and informative. She had great follow-through and always kept us up to date and informed... Read More
My experience was very good
I would recommend Maggie at The Federal Savings Bank to anybody because she is precise and gets the job done when she starts it, and gets it done quick. She is very good, very friendly and asks how I'm doing--kind of like my buddy at times. I have to do counseling... Read More
A great reliable local company!
I liked dealing with The Federal Savings Bank because they are a local business. Maggie O'Connell was great as she gave me all of the information I needed clearly without trying to sell any extra services to me. She facilitated the transaction that I wanted to... Read More
Overall excellent. Best service we received
The Federal Savings Bank did a wonderful job. This was my second time using her services and she did her best. She advised us about reverse mortgage. i called her and she helped me reapply for this reverse mortgage. She is very professional and did step-by-step... Read More
on top of it
Maggie was excellent in every way! She was on top of every detail from start to finish. My questions and concerns were answered before and after normal work hours and even while she was on vacation. She is a real professional with a personal touch. Read More
Straightforward and responsive
I chose Maggie over the other lenders I contacted because she was up front with the facts and figures that mattered. I said what I needed, and she said what she could do, and we came to terms quickly. After that, she always answered emails or took phone calls... Read More
Very professional. Expertise invaluable
Maggie O'Connell was highly recommended to us by another broker. Maggie proved to be very professional in every step of securing a reverse mortgage for us. She was very patient and thorough in answering all our questions and communicated in a timely manner. Maggie... Read More
Maggie took the rough edges off the HECM
From the first day we met Maggie until closing, she was always available by phone or email and usually the had answers to our questions regarding the loan process or how the HECM works. We appreciated her knowledge of the process and immediate availability. We would... Read More
Reverse Mortgage
Maggie has helped us in the past with our first Reverse Mortgage and it was excellent working with her again with this last transaction. Read More
Outstanding Professional
Maggie was very helpful, professional and timely in her responses to our inquires. Highly recommend her services for any type of mortgage or loan application. Vince and Yvette Wells of Henderson, NV Read More
