The reverse is a trepidous mortgage. I am a person who reads and needs to understand every line of any contract I sign. Maggie O'Connell was an excellent find in the reverse mortgage market and an excellent match for my thoroughness. She explained every nook and cranny of this convoluted loan so that I could finally understand how it worked.

Maggie attempted to answer any and all questions, and when she did not know the answers she was resourceful and sent me to experts or written practices to respond to my infinite queries. She did this with seemingly unending patience and got the job done for me in relatively short time.

I recently recontacted Maggie with questions about a possibly refinancing of my mortgage to take advantage of some of the recent changes. Maggie was just as courteous, thorough and prompt in this situation as she was over a year ago when she closed my first loan.. I chose not to pursue a refinance now, but, if I do later, I will certainly contact her again. I also contacted her about a serious error made by my loan servicer regarding my advance mortgage insurance payment. She could have chosen to just refer me back to the servicer to battle it out. But, instead, she had her analyst do a thorough analysis of my closing documents and verified my concerns to be valid. This is another example of how Maggie goes out of her way to help her clients, even for tangential issues no longer part of her job domain.

Homeowner beware. There are some unscrupulous and/or ill-informed brokers out there. I encountered several. After working with Maggie, I soon saw that her ethicality was the foundation of all the other positive qualities she brings to her profession. I can wholeheartedly recommend her to anyone seeking a reverse mortgage. She is a true professional .