Maggie O'Connel from The Federal Savings Bank, Reverse Mortgages helped us with the mortgage and everything. She walked us through every step we needed help with and was always there to answer our questions. If I needed something sent she would call back me right away and have it sent. She was really good at helping with everything. She's really great and when she's helping you, you don't have any worries. She'll make sure everything is done properly and worked through and that you're happy with the results