The Federal Savings Bank, Reverse Mortgages

Business Description:

HECM and Jumbo Reverse Mortgage Lender & Bank Nationwide. Maggie O'Connell provides attentiveness and expert direction to her reverse mortgage clients.

Categories

mortgage broker
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Reviews

5 Stars

San Rafael , CA

5

Unusual and Okay!

I went to The Federal Savings Bank, Reverse Mortgages when I wanted to reverse my mortgage and my friend recommended me to them. She loved it and now I can see why--Maggie is very warm and friendly and didn't try and hassle me into anything I didn't want. She was... Read More

5 Stars

Las Vegas, NV

5

VERY SATISIFIED

"Thank you Maggie" You simplified our life. From our first conversation you demonstrated knowledge and sincerity that is sometimes lost with others. I highly recommend !!! Don & Carol T. Read More

5 Stars

Oceanside, CA

5

Informative, prompt, professional, compassionate.

Maggie handled our reverse mortgage from hundreds of miles away. She was consistently informative, answered our questions promptly, and held our hands (figuratively) when necessary. In short, she is a professional. When a mistake was made by others on her team... Read More

5 Stars

Las Vegas, NV

5

very professional, stayed in conract throughot procedure, answered all our questions.

Very nice working with Maggie. I really only had one complaint andthat was sge told us she could do the loan and fund distributed by Christnas. Although some things ddidn't get to her for a couple days later, loan still didn't get funded till 3 weeks past... Read More

5 Stars

Mercer Island, WA

5

Maggie was very professional and worked very hard with our challenging loan.

Maggie worked very hard during out transaction and she made sure everything was done correctly. Read More

5 Stars

Santa Rosa, CA

5

I recommend them to anyone

The Federal Savings Bank, Reverse Mortgages was very helpful. They are nice to the elderly and they always cooperate with them. They take a while, but it is worth it. Read More

5 Stars

Oakland, CA

5

Agency has become a friend

From my experience with The Federal Savings Bank, Reverse Mortgages, they have always been available to answer any questions. They always do their best to refer me to someone. They gave me advice on the mortgage company, and have fixed any problems I was facing from... Read More

5 Stars

Reno, NV

5

Excellent service from the entire staff.

Maggie and her team were extremely professional and guided us through the entire process. I worked in the mortgage industry and I really appreciated their prompt responses to our questions and how they kept us informed throughout the process. They made us feel... Read More

5 Stars

Richmond, CA

5

Fantastic

Maggie is very courteous, nice, and responsive. She just explains everything to us in a way that we can understand and is overall a very helpful person. She was easy to contact and did everything in our best interest. I'd definitely recommend The Federal Savings... Read More

5 Stars

Santa Barbara, CA

5

Prompt and efficient

Maggie always came through with her promises. Everything was on time. Read More

5 Stars

Ren O, NV

5

The overall experience went very smooth.

I spoke to several other lenders before speaking to Maggie. I felt the other lenders were pressuring me to act. Several of the people I spoke to I felt were shooting from the hip. I found Maggie to be well informed and helpful. She was especially helpful in... Read More

5 Stars

Reno, NV

5

Effective, Easy, Timely

We shopped various suppliers. Maggie stood out with better numbers and with much better communications. We found Maggie to be effective, her process easy to follow and her overall process quite timely. She stands out in a crowded field. Read More

5 Stars

Danville , CA

5

Easier than I anticipated

The Federal Savings Bank, Reverse Mortgages has changed my life. It has provided options to me that weren't previously available before. It has given me peace of mind, and it's a relief to have their service, especially at my age. I am very grateful to have had the... Read More

5 Stars

Incline Village, NV

5

Excellent attention to detail.

Ms. O'Connell was attentive and responsive to our questions and facilitated the application process. She was courteous and professional and we would unhesitatingly recommend her services. Read More

5 Stars

Fremont, CA

5

Everything was explained plus places to get info provided. We were given options to choose from.

We got our 1st Reverse Mortgage about 7 years ago through Maggie O'Connell. She was easy to deal with then and very informative. Recently we needed additional money for home improvements and repairs. After rather poor treatment by a few RM providers locally, we... Read More

5 Stars

Walnut Creek, CA

5

Smart and Patient

Maggie at the Federal Savings Bank is both professional and friendly, but her best qualities are that she really knows the reverse mortgage business inside out, and she is very patient in explaining (sometimes more than once in my case!) the details. She also... Read More

5 Stars

San Jose, CA

5

Really pleased with Maggie's help!

I really enjoyed working with The Federal Savings Bank, Reverse Mortgages. When Maggie was here, she was so professional, and she really went out of the way to explain everything related to the process of reverse mortgages. I like the way she was able to communicate... Read More

5 Stars

Truckee, CA

5

Excellent service.

I have visited several Reverse Mortgage internet sites and I have noticed several sites with complaints about service from some companies. After a diligent search I found Maggie O'Connell and read some of her reviews. I have been extremely pleased with her... Read More

4 Stars

Modesto, CA

4

Professional service

Maggie did a wondrous job paying attention to all the concerns that I had and resolving them in a timely manner. I was not expecting the professional and exceptional service that I received at The Federal Savings Bank. Read More