The Federal Savings Bank, Reverse Mortgages

Business Description:

HECM and Jumbo Reverse Mortgage Lender & Bank Nationwide. Maggie O'Connell provides attentiveness and expert direction to her reverse mortgage clients.

Categories

mortgage broker
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Reviews

5 Stars

San Jose, CA

5

Really pleased with Maggie's help!

I really enjoyed working with The Federal Savings Bank, Reverse Mortgages. When Maggie was here, she was so professional, and she really went out of the way to explain everything related to the process of reverse mortgages. I like the way she was able to communicate... Read More

5 Stars

Truckee, CA

5

Excellent service.

I have visited several Reverse Mortgage internet sites and I have noticed several sites with complaints about service from some companies. After a diligent search I found Maggie O'Connell and read some of her reviews. I have been extremely pleased with her... Read More

4 Stars

Modesto, CA

4

Professional service

Maggie did a wondrous job paying attention to all the concerns that I had and resolving them in a timely manner. I was not expecting the professional and exceptional service that I received at The Federal Savings Bank. Read More

5 Stars

San Jose, CA

5

Highly recommend Maggie O'Connell

I contacted Maggie on 12/17/13. My reverse mortgage settled January 17, 2014! I had taken a reverse mortgage workshop Maggie had given a few years back & was impressed with her then. That's why when I decided to do a reverse mortgage, she was the person I chose... Read More

5 Stars

Reno, NV

5

TO THE POINT AND EXCELLENT TO WORK WITH.

My experience with Maggie O'Connell and her "team" was excellent. The process for my reverse mortgage was handled professionally, and I was always kept up to date on the status and reminded of needed documentation, which kept the confusion and stress to a... Read More

5 Stars

Reno, NV

5

Very good!

Every time I had a question, Maggie of reversemortgagestore.com was either there to answer it or she would call me right back. There were a few issues that came up and she researched them and got back with me with an answer that I could understand. She explained... Read More

5 Stars

Reno, NV

5

I would be pleased to work with this team again.

I don't understand the purpose of this field. Sorry. Read More

5 Stars

San Carlos, CA

5

Everything went very smoothly.

Communication was excellent and everybody involved with the process was very professional. Read More

5 Stars

Livermore, CA

5

It was a pleasure working with her.

Everyone from The Federal Savings Bank came out to the house, which was a plus. Maggie was right on top of everything. I didn't have to call to remind her of things or ask what was happening here and there. I really liked that. She kept me up-to-date during the process. Read More

5 Stars

Reno, NV

5

Maggie was very helpful and easy to work with when we had questions. She kept us informed and up to date on the status of our loan. She made the process simple and guided us through all the paper in a professional manner. We enjoyed working with her.

We enjoyed working with Maggie. Pleasant all the time. Read More

5 Stars

Henderson, NV

5

Maggie O'Connell will get the job done!

I have worked with Maggie for the past six months. She has processed and approved Buyers for me, and has a proven tract record with me. As a real estate professional for the past thirty three years, I have extensive experience working with lenders and Maggie has... Read More

5 Stars

Reno, NV

5

Outstanding!

The Federal Savings Bank helped to fulfill a lifelong dream that we could afford with a reverse mortgage. We just moved in this past July so it's like dying and going to heaven. To make this happen, it took God and the U.S. government's HUD. Jane L. Read More

4 Stars

Sparks, NV

4

Reverse mortgage for purchase

Maggie O'Connell was able to help us through a very complicated process. Although this process has been around for many years, it is not very well known. It was the perfect solution for our situation and allowed us to acquire a home. Read More

5 Stars

Murphys, CA

5

I could not be more pleased with the product and the great customer service.

As a small business owner in a rural county, I know how important customer service is. I'm probably a tough customer to satisfy, but I can tell you that Maggie answered every question I had and was so available for the endless stream of questions I had. Maggie had... Read More

5 Stars

Hendrickson, NV

5

Maggie is a great person to work with.

Maggie O'Connel from The Federal Savings Bank, Reverse Mortgages helped us with the mortgage and everything. She walked us through every step we needed help with and was always there to answer our questions. If I needed something sent she would call back me right... Read More

5 Stars

San Francisco, CA

5

comforting to work with kind and professional Maggie and staff

Maggie has helped me with two reverse mortgages. The first for my elderly neighbor who needed extra help to understand the concept and the process. The second when I inherited the house and I took out a reverse mortgage of my own to pay off the lien from the... Read More

5 Stars

Cloverdale, CA

5

It was a pleasure working with Maggie O'Connell and her staff from American Pacific Mortgage

Maggie and her staff kept us continually updated and made us feel like we were their only clients. Maggie was always on top of every step of the process. We were a challenge because we had time constraints which she managed beyond our expectations. She worked... Read More

5 Stars

Reno, NV

5

Maggie was very responsive

Maggie responds quickly and gets things done. I enjoyed working with her Read More

5 Stars

Hayward, CA

5

It was a pleasure working with Maggie O'Connell from American Pacific Mortgage. Her professionalism and compassion put my mother and I at ease when applying for the reverse mortgage for my mother's home. The process was easy and she took the time to help us understand the differences between a traditional mortgage and a reverse mortgage. We would highly recommend working with Maggie O'Connell and her staff at American Pacific Mortgage.

Maggie O'Connell and her team at American Pacific Mortgage were professional, courteous, and provided a high level of customer service. Maggie helped us to understand the differences between a traditional and reverse mortgage. My mother and I were satisfied that... Read More

5 Stars

Portola, CA

5

Excellent Job

Our Reverse Mortgage required a little more work to get the approval and Maggie O'Connell came threw like a champ. She worked on the package until it was right. I would highly recommend her. Read More