My instructor was late for one of our sessions and the car was always dirty. I had trouble with her temper and did not feel comfortable around her at all. It was a relief to know that she would not be in the car during the road test. On the day of the test I learned from other students that she had also given them the same kind of treatment... we shared the same bad experiences. It is a stressing test and I wish I could have had more support from my instructor. It is worth pointing out that in one of my 1h30 lessons she spent 30 min on the phone with her son and put me on a freeway (she knew my main goal was to learn the different local rules because I come from a different country and have already been driving for many years - plus, the road test does not happen on the freeway).... the school is good, but the instructor I would not recommend.