Business Description:
Categories
roofing contractors
Royal Roofing
6831 Suva St, Bell Gardens, CA 90201, USA
(714) 630-0500

Service

Will Recommend

Total Experience

Logan L.

West Hollywood, CA

Royal Roofing

GO ELSEWHERE FOR YOUR ROOFING NEEDS

Royal Roofing replaced the roof in our 4 unit building back in March, 2015. We spent $30,000.00 and only ended up with a roof worse off and an enormous headache. Two weeks ago it rained heavily though the night and I was woken up by the alarming sound of a steady stream of water hitting the wood floor in my bedroom. The ceiling had been transformed into a huge bubble of rain water and you can only imagine the layers of insolation and wood the water had to soak through before reaching my room. In other words, it was a bad leak. I didn’t immediately assume it was a leak caused by Royal’s negligence so I went through the proper steps with Royal to find out where the source of the leak was coming from. We ended up doing an hour long water test with a hose on the top of my building and discovered a gaping hole in the acrylic material used by Royal to water proof and seal off the top of the building. We directed the hoses stream of water to several parts of the roof and concluded together that this was the only spot where we found a steady stream of water making it’s way to my bedroom again . The owner of the company, Steve, arrived on scene after the test was done and immediately started to deny responsibility for the hole left in the roof that lead to my incredible headache of a situation. A one point he even started comparing himself to OJ Simpson saying that he’s not necessarily responsible for anything...which I found to be an odd and frustrating analogy. My bedroom resulted in the ceiling needing to be ripped out and re done to fix the water damage. We still aren’t able live at home and it's a disaster. I would not hire this company- I do not believe them to be honest or trustworthy.