We had a very positive experience with teen driving academy. I had to phone a couple of times, they were very pleasant, and helpful. My daughter was assigned David as a driving instructor. I went along the first time, since it's kinda weird sending your daughter off in a car with a stranger. He was great, explained things to her the whole time, very calm. and flexible on pick up and drop off locations. My daughter just passed her driving test the first time, in the rain; needless to say we are very happy.