This was my first time using Madden Plumbing & Heating Co Inc. They came out and replaced the furnace in our house up in the mountains where you absolutely need to have a furnace. We were in an emergency situation where our furnace went out, and we had people coming to visit. I called them at about five minutes till five at night, and they were there the next day to get the job done. They had the furnace installed in an expidtious period of time, and it turned out absolutely fantastic. They sold me the right furnace, and I couldn't be happier. I give them five stars across the board, but really I give them a 6+ for their timeliness and the overall experience. I would definitely recommend Madden Plumbing & Heating Co Inc to anybody in an emergency situation needing work done on their furnace!