Business Description:
New England's Full Line Truck Equipment Dealer specializing in the sales, service, installation and repair of truck equipment such as dump bodies and Fisher Plows.
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Categories
truck repair shop
Donovan Equipment Co Inc
6 Enterprise Dr, Londonderry, NH 03053, USA
(603) 669-2250

Service

Will Recommend

Total Experience

Wood Trucking Corp ..

Peabody, MA

Donovan Equipment Co Inc

I'm one of Donovan's oldest customers, going back back to forty-five years!

The equipment end gets five stars but the spring shop at Donovan Equipment Co Inc. gets two. They just don't have the experience there like they used to. A lot of people ask me if Rod is still up at Donovan and I say no. They let an experienced guy go. Anytime I used to call for a part, he would know what it is. I'm 73, and knowledge is everything. The younger generation doesn't have it anymore. When Don was alive things ran smooth. After he died things started going downhill. They need more experienced guys, more training.

comments

> Thank you for 45 years of doing business! Long-term business relationships like that are rare these days and we appreciate your loyalty and that you took the time to share your experience with us! Glad you have received 5-star service from Donovan Equipment. If you have experienced an issue at the Spring Co., please reach out to Donn, the GM, directly so we can get it resolved for you. Donovan Spring has seen a lot of changes in our 91 years of being in business and are fortunate to have many dedicated, long-term employees as well as many new faces who continue to practice the values Mr. Donovan built the business on – quality products and great service at a competitive price. We all miss Mr. D greatly; those are shoes that could never be filled. Since his passing we have all tried to honor his legacy by continuing to provide the knowledge, value and great customer service you have come to expect at Donovan. Hopefully, we get the opportunity to turn your 2-star rating to a 5.
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Donovan Equipment Co Inc commented on 04/07/2023