I recently took a piece of equipment to Donovan Equipment Co Inc. There were some problems with the turnaround time. I was promised it back in three days, and it took four weeks all together. There was a problem with the work when I first got it back, which was part of the delay, but they were great about getting everything straightened up for me. It was a drive shaft problem, and the nature of the work requires a shorter drive shaft than what is used on the streets and roads. Mainly due to the extra torque. Having been in this business a while, I think this was just one of those times when every thing that could go wrong, did go wrong. I am pretty mellow about it, because sometimes those things just happen. But Donovan's stood behind their work, and I will definitely use them again in the future.