I am a repeat customer of Donovan Equipment Co Inc. They did a great job the first time I used them, so this time when I wanted to put a full lift Tommy Gate on the back of my Ford pickup truck, I took it to them. The quality of the installation service was great, but the timing was anything but great. They promised me the job would be done in a week and a half, and I figured it would take two weeks since they had to order the parts in. BUT, it took four weeks to do the job! I had to call them several times. For just a run-of-the-mill general type of pickup truck, this just seemed to be an excessively long time. Donovan Equipment Co Inc. did a great job on the actual installation, but I am not at all satisfied with the time it took to do it.