I had Jeff from Quality 1st Basement Systems come out to the house. Even though we both had very busy schedules, he was able to accommodate and meet me at crazy hours. He was incredibly professional and neat. I like that he didn't try to sell me anything and just explained what needed to be done. Being a sales rep myself, I appreciate that he sent me through the mail what I needed before they even got here. I was very pleased with the overall experience. Over the past two years I must have had about eight to nine contractors telling me what they would do to fix it. I received many estimates and not one of them matched what the guys would tell me.

When Quality 1st Basement Systems came in, they explained what they were doing and explained what to look for. The rep was there for less than an hour and didn't even have to say anything and got me the estimate within two days (only because he told me he had to take care of a couple of things). He also gave me his cellphone number to call him if anything. He was unbelievable; nice and professional guy. I was very impressed with them!