I was having a great Saturday till I hit the opener and the garage door wouldn't go up. I knew we had power so when I went in I saw one of the tension springs had snapped. My wife called Girards and asked if there was anyway it could be fixed today. She spoke with Jesse who said he would be out around 5:00 pm. He was right on time and in an hour had fixed the springs. we also told him to check it and if needed any thing else to replace it. As we had just bought the house recently we felt better safe than sorry. Jesse replaced what was needed and lubricated all the moveable part. I can't believe how quiet the door is. Jesse went over everything with me and explained what he did and the warranty we now have on the parts. We are very pleased and would recommend Girards to everyone. Thank you Jesse for a job WELL DONE.