I had to have my 30 year old Sears Craftsman garage door opener replaced a few weeks ago. I called Girard's and was able get an appointment that day! The serviceman called prior to arriving and showed up on time. Very nice guy who explained my options (** I was more partial to replace than repair **) it took him about an hour or so to install. The new opener is awesome. We Love it. Everything about this experience was great. Please take my word for it. This company is top notch.