Called Girard's yesterday and explained the problem with the garage door. Girard's dispatcher offered to send a tech out yesterday but today worked better for us, and so the tech came out today. The tech, Rich, called in advance to let us know he was on his way, and was right on time. Rich was professional and knowledgeable. He understood the issues by listening to our explanation and did a visual inspection to identify solutions to the problem. He prepared an estimate and gave us options. At our request he fixed all of the issues in a quality manner, and we once again have a fully functioning garage door, repaired at a fair price.
The dispatchers were also professional, informative, and helpful. Great company to do business with. Thank you.