WOW! John and his team were truly a step above...not only were they my first/last call after my lower element on my water heater blew. They were at my home and fixed my problem within a couple hours...unbelievable turnaround especially with water leaking. In fact not only did they offer a discount upfront he was willing to work with us when we told him we had a contract on our home and would be moving shortly! Thanks again John for a job well done! A customer for life...