DO NOT USE!!!
DO NOT USE!!!! I will never use this service ever again and will tell everyone I know to not use this company. This company almost ruined our entire wedding because their AC was BROKEN on a 70+ degree day and the driver made me and my bridal party completely uncomfortable with his behavior and his driving. He made all of us car sick and me, the bride, so car sick that I almost did not make it down the aisle. The service was so bad that we fired the driver on the spot after the ceremony and all found alternate transportation to the reception. I'm not usually one to write bad reviews but the other awful part about this experience was that they were completely unapologetic about the whole scenario when we called the next day - well, they "apologized" for the inconvenience after me, my mom, and my sister separately spoke to them about the issue - but there was no other action to make us feel like a satisfied customer. He informed us the AC was broken but defended the driver. They also blamed ME - that in the "drivers notes" he put "the bride seemed nervous". Yup .. I was nervous alright.. that this guy completely screwed up my entire ceremony by making me sick with his driving and with the way he was acting!! Also, multiple people came up to us stating that it seemed the driver was "on something" and that was acting completely erratically. So it was not just me that noticed something was off. NO money reimbursement was even offered except we received a free ride to the airport by a completely different driver - the ride would have only cost us about $80 if we didn't get it for free so I don't consider that even a dent of reimbursement compared what we went through. We only technically used half the service we paid for, even though it was our choice to fire the driver, the experience we had left us no choice BUT to not use the service anymore. I feel as though I cannot put into words how awful of an experience this was. And the fact that they don't even care makes it even worse.