It was a Thursday, and I needed to get to a salon and have my hair color worked out by Friday. I called Shelton's and they were able to fit me in that afternoon. I didn't have to wait when I arrived at the salon. Every staff member was very friendly and did their respective jobs well. My hair looked great, and a few days later I received a thank-you note in the mail along with a 10% discount card for my next visit!