I have used Walton's for over 40 years for our heating and air. Last week our water heater sprang a leak. One of the Walton service techs put a "sticker" on the water heater, saying "Call us when this needs replaced". So I did. Ed answered the phone and got right onto solving my issue. Two service technicians came and replaced it that day. They did an awesome job. I would highly recommend Walton's.