Clyde S Walton Inc

Business Description:

Retail Home Heating Oil, Natural Gas, Propane, Home Comfort. Sales and Service of Furnace, Boilers, Air Conditioning, Heat Pumps & Geothermal Heat Pumps

Categories

heating & air conditioning

L's Review

Service

Will Recommend

Total Experience

Lansdale, PA

Clyde S Walton Inc

Mixed experience

Great agents on the phone when calling; more great boiler maintenance men for annual equipment servicing but the OWNER is just the worse! We called in winter for oil fill and the owner answered the phone - when we asked for help he started yelling and insulting me and refusing us service-in winter. Very aggressive and threatening to his staff saying they over promised so feel bad for them.

comments

Mrs. Allen,
We would first like to thank you for being a Walton’s customer. Your business means the world to us. We’re thrilled to hear that you were pleased with our Customer Service Representatives and Service Technicians. We are truly sorry that your experience was anything other than exceptional. We take great pride in ensuring that our customers and the community we serve feel good about doing business with us here locally. We would love to discuss what we could have done differently (or can do immediately) to leave you feeling better about your experience, in a genuine 5-star way. Your opinion matters and we appreciate your feedback! Please feel free to reach out to us at 215-855-6893 at your earliest convenience. We welcome your call and look forward to hearing your thoughts!
Again, thank you for being our customer.
Respectfully,
Your Friends at Clyde S. Walton, Inc.

Clyde S Walton Inc commented on 03/10/2020