We had Mike T come out to our house I'm just 11 days after our baby was born. We needed to have our stuff serviced for the year. Anyone who has children understands that this is a very hectic time because of lack of sleep then all that comes with caring for a newborn. Mike did what he came to do without any fuss. He came in and out a few times but wasn't bothersome in the slightest great manners made us very comfortable during a vulnerable time for us