I called Walton at 8 pm on a Saturday after a snowstorm because my heating system was blowing cold air. Dave Henninger called me within minutes and walked me through resetting the burner, explaining what was happening all the way. When the reset didn't work, he told me how long it would take to get to me and arrived right when he said he would.

Dave worked methodically and carefully, taking care to explain what he was doing at each step. He diagnosed the issue quickly, applied a fix and tested more than once to make sure he got it right. He then checked a few more elements to make sure everything was working properly, and it was then that he found that the oil flow was not quite right. Again, he diagnosed the issue, applied a fix and made sure things were working properly.

Dave is a real credit to his profession and to Walton. I was so impressed by his ability and his willingness to explain things to a curious homeowner who dragged him out in the cold on a Saturday night. What great service! Thank you!