Business Description:
Expert carpet, tile and area rug cleaning for over 78 years for both residential & commercial jobs. Our motto is Expert Cleaning, Amazing Service. Call Now!
Categories
carpet & upholstery cleaning
Hammond Knoll
3320 S G St, Tacoma, WA 98418, USA
(253) 472-9686

Professionalism

Will Recommend

Total Experience

janis p.

Port Orchard, WA

Hammond Knoll

Great work but pricey

I love the work HK does. I've had them clean my carpets several times, and throw rugs, and my big Persian. I have also had them repair a number of rugs where my puppy chewed. All professionally done, and looked great.

My issue is the pricing policy. If they are at my house for something, they will pick up a rug for cleaning at no transportation charge. Otherwise I have to pay a bunch for pickup and delivery, even if I am willing to wait for when they are next in town. To me, they should offer no cost for pickup/delivery if they are already in town. 2nd, this past time in carpet cleaning, I had a coupon to use. I could not because it would have brought the cost down below their minimum, which the coupon didn't say. Their pricing policies, even with coupons, are not particularly customer friendly. And they are not inexpensive in the first place.