Pretty typical repair - replace broken cable for a single door. Childers responded quickly and the technician was also knowledgeable as well as friendly. I'm the type that kind of hangs around a bit, asking questions. He welcomed (or at least appeared to welcome) my company and answered my inquiries. I greatly appreciate the human friendliness and an opportunity to learn a bit more about my equipment. While I believe the repair itself was among the most simple, I sure appreciated his interpersonal skills.