Read the GREAT online reviews for this business. Called. Kelly answered the phone. She was informative; efficient in scheduling our appointment!. Suggested waiting until Monday as an option to save on the "emergency" weekend charge of $125. Decided to do Monday 8-9. Johnny the technician called first before arrival. Started the job around 8:10 and was done by 9. A great gentleman. He portrayed professionalism, kindness, consideration, wisdom, and srength. Changed the spring on our garage door, put the cables back on their tracks and oiled the joints. All for $248 as Kelly had quoted me over the phone. NO extra charges or surprises. They are now our garage door gurus for any future needs for sure!! We thank you very much!!!!!!!