Lancaster Plumbing Heating Cooling & Electrical

Business Description:

Since 1904 we've been a full service company, providing Plumbing, Heating, Cooling, Drain Cleaning & Electrical repairs, upgrades, installations and remodeling.

Categories

plumbing, electrical, heating & air conditioning

Geraldine's Review

Service

Will Recommend

Total Experience

Columbia, PA

Lancaster Plumbing Heating Cooling & Electrical

Really nice people who take time to explain things!

This was my first time to use Lancaster Plumbing Heating Cooling & Electrical. I just picked them out of the phone book, and I am so glad that I chose them. I live in a house that was built in 1937, and it was time to get the air ducts cleaned out, because I don't think they had ever been cleaned out before. It was getting to the point where we were all having big sinus problems, and someone said that might be the problem.

So, I called Lancaster Plumbing Heating Cooling & Electrical, and right from the beginning, they were so very nice to work with. The receptionist, who scheduled them to come out, was just super nice, and very easy to talk to. And then, when their crew got here, they were also wonderfully nice. I don't like dealing with companies whose workers come in and act like they just don't have the time to explain things because they are in such a hurry, and I am so glad that the Lancaster people were not like that at all. No, they took the time to talk with me, and explain what they were doing, and why. I am taking care of my 92 year old mother, and I need to know about everything that is going on. So, I really appreciated them taking that extra time with me.

Anyway, the Lancaster crew showed up as scheduled, and they were careful to leave my home just as tidy when they left, as when they got here. I am glad they came and did the work, because I can already tell a difference in the air quality. For one thing, we don't have to change the filters as often as we once did. They did a good job!

Something else that shows how nice and caring Lancaster's is, is that they gave me a complimentary service, and drained out the hot water tank for me. I thought I should mention that, because that was just plain going above and beyond!