Plumbing Emergency
There are not enough words to describe how pleased we are with LPH. For better or worse, we have needed their services a few times in the past year. Each time they are perfect. My favorite thing about them though is their people. They just hire the best. Not only are the knowledgeable and professional, they are also... Human. They pet the dogs, play fun with the kids, and treat our home with respect.
Whatever LPH does in their hiring process, keep doing it and write a book! We have used your services enough times now that if we were going to get your "usual" service tech, we have not found them yet! They, to a person, go above and beyond.
This service was no different. A plumbing emergency on a Saturday. They had been busy that day and Jim was not able to get here until 7:45pm. He had a long day already but handled everything great. Thankfully the repair was somewhat simple. Also and perhaps most importantly, Jim was very helpful with suggestions on how to handle an insurance claim and in his advice to get that part rolling right away. He was genuinely concerned about mold issues, especially because one of my daughters slept in an affected room.
Just great! Customer for life. Thanks.