Very upset. Your plumber got here around 2:10 pm came in looked at what need fixed. Back out to his truck for about 10 minutes came back in our home told my husband how much it would cost. Then went back to his truck got his supplies. The went down and unclogged the pipe. Took about 10 minutes. Her left the inside of our home around 2:50 pm. This is $@!#% 248.00 for 10 minutes of work. Then sat in his truck outside of my home until 3:50. I'm very disappointed in your company. The drain is still running slow.