I think they did a great job. I hired them most recently to install a hot water heater and clean out a drain that was clogged in my basement. The service technician who did the cleaning and installation did an excellent job with the drain cleaning in particular. He arrived to the appointment I scheduled on time, he was very pleasant to speak with, and he was really knowledgeable about the work he was doing. He also made sure to keep the areas he was working in nice and tidy, which I really appreciate. I'm very happy with their service.