I contacted LPH on the recommendation of a work associate. My wife and I planned to refinish our basement including a full bath (shower, sink, and toilet) and wet bar. The quote received for these services by our current plumbing service provider seemed high, so I thought I'd give LPH a shot. From the first call, when the Receptionist asked, "How can we make this a great day" to the completion of service, we had a wonderful experience. Aaron proved to be knowledgeable, forthcoming, and (most important) responsive whenever I phoned or texted him. He provided suggestions over and above the competitors for the job, including the alternative of installing a tank-less water heater to replace our existing water heater (thus, providing us more space). The resulting quote was significantly less than the competition; timeliness of response and service were well beyond anything I had ever experienced. Aaron was on top of things from the start and worked well with the other contractors involved in our basement refinishing project. As a result of the quality and timeliness of the work performed at a fair price, we have elected to use LPH for future heating/air conditioning needs that may arise. The work performed was top notch.