Besco was very friendly and easy to work with from the start. We met with 4 companies before deciding to go with Besco. The had the best reviews of all 4 companies, they weren't pushy, and they were fairly priced so we hired them. The work was done well, the guys were friendly and even fixed a problem they saw with air not circulating in our mechanical room for free. Joe even came back a few days after the units were installed to make sure we were happy and program things exactly the way that worked best for us. I'd definitely use them again.