My experience with Metro Flooring was okay. I hired them to lay carpet in a rental property. The quality of the carpet was good, but the new tenant said that the installers who laid the carpet didn't lay it correctly. And they didn't leave any space for the doors to open. I might use them again if maybe I have a little more understanding of what they plan to do. The customer service was good, everyone was nice and polite. I feel there should have been better communication between myself and the installers.