Metro Flooring

Business Description:

We are a full service floor covering company that carries carpet, hardwood, tile, stone, vinyl and vinyl tile, cork and other flooring materials

Categories

Flooring
Request an appointment

Shelley's Review

Service

Will Recommend

Total Experience

Poway, CA

Metro Flooring

Patient, Kind, & Understanding; They Were Incredible!

I don't really gush about my experiences, but we were in a situation where we had to make decisions we didn't want to based on circumstances beyond our control. Metro Flooring greeted us with patience, kindness, and understanding, and helped us throughout the whole process. We had a leak in our home, and as such had to replace damaged flooring. They did everything in their power to try and get us everything we wanted, as we were initially looking to replace the flooring with something that matched as close as possible. They were unable to find what we were looking for, but they knew when I was ready to move forward, and they gently led me into different ideas that I had never considered. They were tremendous in showing me wood samples and were always so kind and patient. We ended up with a product that I never would have thought of, and I love what we chose! They worked closely with us, always communicated, and kept us in the loop throughout the whole process. The installers were also incredible and fabulous. I think highly of them. The whole process was so good, I was sad when it was over. Without a doubt I will absolutely use Metro Flooring in the future when I need to replace our carpeting.