There were some initial glitches with Metro Flooring on the ordering and scheduling, but they were very accommodating and took some money off the price for us. It was generally a good business practice. We appreciated the expression of goodwill. Once everything got straightened out, the installers arrived and it all went smoothly from there. It took them about one and a half days to completely carpet three bedrooms and a den in our house. They even came back on a Saturday morning to finish up. The results look good and I am very pleased with Metro Flooring.