I've had a couple of experiences with Metro Flooring. The first time everything went well, and it worked out fine. I was happy with what I picked. As a whole, the company seems good. The second time that I worked with them, I had an interesting experience with a salesperson. When I went to the store, I had asked her to let me look around by myself. However, she didn't seem to get the message. She wouldn't leave me alone as I walked around. She also did not follow up with me. This is why I had to give them four stars. I felt okay with the pricing. I think I could have gotten what I wanted for a cheaper price somewhere else, but I feel like the value I received with Metro was a bit better. Overall, I've had good experiences, so I'd probably use them again.