Isley's just came out and replaced my old water heater, which had caused some minor flooding. They found out I was concerned about the drywall platform, and for just a bit extra, installed sheet metal to replace the old, soaked material. They came equipped to do this, so I feel this is really a full service company. The water heater price was less than that of another company that specializes in water heaters. I asked for install of a water pressure regulator for my whole house, but Isley's took a measurement and told me I didn't need one. I'm very impressed with the knowledge and honesty of the servicemen.