Business Description:
Specializing in NEW Aftermarket Auto Parts. Brake Disc Pads, Drums, Rotors, Shocks, Struts, C.V. Axle Shafts, Tie Rod Ends, Ball Joints, Wheel Bearings, Distributors
Categories
auto parts

Service

Will Recommend

Price for Value

c f.

Bethany, OK

DISCOUNT AUTO PARTS

Wrong and missing parts

I have an issue with my order. When I first received my order after waiting 9 days my box looked like it had been ran over a few times. I did include the picture I took. Then when I opened the box it had 6 boxes but 2 were empty. I called and talked to Karen or Kathy was her name. Was somewhat rude, and told me she can reorder but not give me expedited shipping . So she wanting me to wait 9 more days. She gave me the option to get my money back and go purchase. Now, I have to waste gas money go to a store something I was trying to avoid why I ordered online. Then I get the refund and she did not refund my shipping cost. So I had to pay for shipping for items I did not receive. Then when I go to put the other four on one of my cars, only 1 would fit. I had to call back again. This time the response was to mail back what I have and reorder. Meaning I would have to wait at least 9 more days. I have my car and 2 children in college with cars and it is raining and snow season. This has been the worst experience I ever had with ordering online parts. The company will not even make up for its mistakes and I had to pay for them. I have spent $35 on your website and 15$ at Walmart to replace the parts that was mess up by your company. I still have 1 car I need to try and just pray and hope they fit or I will be out of $10 more dollars.