I had a family relative in Charlotte where the extent of their knowledge of cars was that you put the key in to turn it on. Billy and Mike over at AAMCO of Charlotte really took good care of them. I handled everything over the phone and Billy and Mike were both completely professional. I knew what they were talking about and what I thought was nice was that they understood that I also knew what I was talking about. They were able to handle everything well and honestly it was a great relieving of pressure for me that everything was handled so well. The car ended up not being repaired because it was not worth repairing at that point, and they helped my relative get a good price for it at a salvage yard. Everything was just handled in a very professional manner and I could not be happier with how they helped out my relative.