Business Description:
The oldest transmission shop in Charlotte, serving Charlotte and the surrounding area since 1967. We treat every customer with honesty and respect. BBB A+ rating.
Categories
transmission repair
AAMCO Transmissions
2413 S Tryon St, Charlotte, NC 28203, USA
(704) 334-5319

Will Recommend

Total Experience

Communication

Javob C.

Charlotte, NC

AAMCO Transmissions

Do not get a repair here

I bought the lifetime warranty and thought I was covered. Asked to set up the annual inspection per warranty and was told “ you don’t need to do that every year, just every so often.” Had trouble with transmission and took it back with papers in hand. They would not honor warranty due to lack of annual inspection. Do not purchase here and please don’t buy the warranty, unless you like people unsure if their work.

comments

Mr. Clevenger,

Thank you for allowing us to check your Ford F150's transmission today. Thankfully the symptoms you're experiencing were a result of a minor engine issue.

Unfortunately, the AAMCO Limited Lifetime Warranty that you purchased in 2013 requires that you return for a "no cost" annual inspection to maintain the warranty coverage. Billy and I have worked together for over 11 years, and each of us must tell every lifetime warranty customer that the annual inspection is an AAMCO corporate requirement. We don't have the latitude to say otherwise.

As the paperwork you received at the time of your original repair states: "This Warranty is NULL AND VOID if any of the following occur:

- Failure to obtain a no charge Annual Recheck of the Component, in the case of a Limited Lifetime Warranty, within thirty (30) days of the Warranty Date. The Lifetime Warranty is if void if you fail to maintain proof of an Annual Recheck at any authorized AAMCO Center."

Again, we're glad that your transmission continues to operate as it should. Please feel free to contact me should you have any further questions or require any additional information.

Thanks, Mike (Owner)

AAMCO Transmissions commented on 09/26/2018