Keep in mind I'm coming in from an employee's point of view. I was hired as an HOA Assistant to the Property Manager. A year later there was this Grand Opening for the Maple Ridge Clubhouse. Both CC homes staff and the New Club house manager were in panic mode over this event. I believe this was due to inexperience. I've been a part of some very big catering events example (Disney) and in-town catering parties with hundreds of people. I've prepared, coordinated for such occasions. I also have my Food Management Certificate / License. So, really it was not that big of a deal. However, I was not hired for this event or even considered as upper management on the East coast had already picked who would be the Clubhouse Manager. After this club house opening took place that's when things took a turn and MMI a month later let go of the current Property Manager. This Property Manager had been with the company for 10 years. She was a decent manager. Did CC Homes want her out? Or was the current salary of the Property Manager at MMI not budgeted correctly to consider paying both managers? The Property Manager had been with MMI for 10 years, so I'm sure her salary was getting up there. The strange thing is the Club House Manager that was hired had experience planning events at her home; she really did not have any experience outside that. I had the most experience being in the hospitality industry for over 20 years with 4 years of schooling and a Culinary Degree along with my internship training at Disney World. However, I was totally overlooked for the job as MMI already hired her. So, at that point why would I say something if it was a done deal? About a month after the event, MMI had the Property Manager drive over to Fort Lauderdale for what she thought was a meeting. Management then proceeded to let her go, took possession of the company car and had an employee drive her back to the other side of the coast (about an 1 1/2 hour ride). Can you imagine how awkward of a trip that must have been? Do you think this was really the proper way for management to handle this situation? MMI then replaced that Property Manager with another. A man that worked remotely from Fort Lauderdale. He was supposed to drive over a few days a week. That really did not happen. So, who do you think handled all the HOA stuff? At least CC Homes acknowledged that the HOA office would be needing a bit of extra help and I was asked if I would take on extra hours. For about 3-4 months I went full-time. This also came at a time when loads of homeowners were coming into the HOA office to pick up their key fob for clubhouse access, and of course why they are there they want information on different things from picking up an ARC form to questions about activities in the clubhouse etc. All this landed in my lap and I was the only one there on site that had knowledge of the HOA duties. From providing new homeowners with info, making sure ARC forms were filled out correctly, sending out violation notices, meeting with vendors, taking care of Fronterra's gate issues, answering homeowners questions etc. ninety percent of the work load was on my shoulders! The district supervisor at MMI on the East Coast was not what I would consider management material because she barely even called the office to inquire how things were going or asked if I needed assistance. So, basically 10 percent of the help came from the PM working remote during this time). In a move to try to correct things MMI had the Club House Manager take the CAM license test and moved her into the Property Manager position. So, for the next several months I trained the Property Manager. I was never given the opportunity or even asked if I wanted the Clubhouse Managers position that became available. I also trained other personnel on how to do violations in the MMI computer system. I met with vendors landscaping, pressure washing and took them around the property. It really would have been nice if MMI management made some kind of acknowledgement of my efforts. I mean I was helping them out of a pickle that no one knew about. Did they offer me a temporary bump in pay to compensate for training? Nope! They did offer me full time; at the time I asked for a one dollar pay raise ( I was making 15.00 dollars an hour. They would not budge. While being there mishaps took place some more serious than others. Years of violations were wiped out of the system when MMI sent someone new to do the drive by violations. This person wanted to start with a clean slate so he wiped out all the violations in the system. That should never happen! Do you know what a record keeping nightmare that created? There are other things also too numerous to mention. If you get hired by MMI and you are at an onsite property you will get paid by MMI, but indirectly your paycheck comes from the developer that hires MMI. MMI wants you to keep their clientele happy. Therefore, the clientele will not know what is going on behind the scenes. So, as a recap. I trained my manager who more than likely was making 4-5 times more the salary I was. Who do you know would like to train their boss and the boss makes more than them? So, is this really good management? Do you want to work for a company that does some of the things I have described? Maybe there would have been more support offered if Ave Maria was not on (an island)? On the trips I did accompany the Property Manager on to the office in Ft Lauderdale it seemed like the office employees were happy and got along (however, things may appear very differently than what they really are since I was only there a few hours). At the parties I did have a sense that the the people that only got the rewards were the ones in the office (favorites). For the holidays MMI put on a nice Christmas party. The one I was invited to was held at a hotel in the heart of Miami. However, I think if you ask most of the employees, if they could choose to have a fancy party once a year or get a nice raise, most would have voted for a raise! If you do apply for a job with this company, go in with your eyes wide open. In the fall I ended up taking the CAM test and getting my license. I presented this to the district manager who told me that it was a good time to let them know this as the budget was being done for the up and coming year. I thought that with my CAM, plus all the training support I had been providing that I would have finally been given some compensation from MMI. I also presented the district manager with a portfolio of Property Management positions available in the Naples area. Most Assistant positions with a CAM license started at twenty-two dollars an hour or more. I had proven myself worthy of a raise. But after several months it never came, so I left. This is NOT good management! Rather, the company should really be called Miami Miss-Management.