Deluxe Carpet Cleaning

Business Description:

We are Houston's original low cost carpet cleaning solution since 1985.

Categories

carpet & upholstery cleaning
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B's Review

Quality

Price for Value

Total Experience

Kingwood, TX

Deluxe Carpet Cleaning

Refusal to honor oral guarantee

Because of my deep dissatisfaction with this company, I am writing my very first internet review. When I called to make the appointment, I was specifically told that if I purchased the pet pre-treatment at extra expense, "If the spots come back, we come back." There was no mention of a time limit; I believed that I had a reasonable time. However, when I called after a little less than 90 days to report that the spots had returned, I was told that there was a time limit of 30 days. The representative refused to honor the guarantee. I cannot recommend this company.