Apache Moving & Storage
- If you're looking for professional movers and a storage facility that is safe then you've come to the right place! Call us in Austin today for a free quote!
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They were over four hours late. We had to call them to see if they were coming. They did not bring the correct size truck or enough straps to do the job. We wound up moving several large items ourselves. The large items that they did move were damaged. They complained about their previous customers to us. Well marked fragile items were stacked upside down under heavy items on the truck and on the dolly. The mover shrugged when we politely asked him to restack them then removed one off the top, set it on the ground and walked away. Thankfully we only had a few boxes of broken dishes as a result. We had to argue with them to get them to stabilize the washer before they moved it, they insisted that it was supposed to be done after the washer was moved. We had a desk that we didn't want the legs removed because one of them has issues, we let them know about it when we scheduled the move. They removed them without saying anything. When we got to the new place they said they would put the one with the issue back. Instead of reinstalling the difficult one, they put one of the easy ones back on. They broke an unopened bottle of detergent all over the laundry room, garage and several boxes of irreplaceable items after telling us it couldn't be moved. They didn't even offer to clean it up. At the end of the day we were out several hundred dollars and were exhausted and frustrated from not only having to move ourselves but cleaning up the mess that they left behind. I move every two years, and this is the worst experience I have had by far.