I used them per my realtor recommendation who claimed several of her customer had great experience with them. The representative was nice and sent someone to give us a quote. The pice was not crazy (certainly more than what I had before) but based on the recommendation, we went ahead and book the schedule. On the move day, they were helf hour late and the first thing the mover step into my house was to look at the boxes and furniture we had and said there is more things then the quote so we will have to charge more based on what you have. I'm not sure if the guy who gave us the quote having trouble estimate the price or the mover just want to irritate me from the start but I told him we will pay whatever the cost is and ask him to start moving. As my husband came back to switch with me to move small item ourselves, he said it again to my husband as if I can't make decision or does not trust my answer earlier?! As it get close to the end of the day moving, they damaged my new house door frame and dry wall. It's definitely not a pleasant experience using them nor will I recommend them to anyone who I know.