My sister-in-law referred Independent Overhead Doors to us, so I decided to give them a call. After the call, a technician came out the next day and fixed our spring that had popped from the garaged door. The prices at this company are economical. The technician was very professional and knew his business very well. If we had any questions he would explain the answer to us thoroughly. He also provided us with quick service but did not hurry or rush through it either - he took his time and did the task right the first time.