Fireside Designs installed a gas fireplace for us back in July. I had a lot of questions and was able to get them answered quickly. The people that actually did the construction of the fire place and setting the logs up did a great job. It's putting out a whole lot more heat than I thought it would! I have a 2 story living room so my upstairs gets thoroughly heated in addition to the downstairs. I'm basically heating my whole house with the fire place, or I can anyway.The price i think was right in line with everybody else, not particularly high or low. The sales guy was on top of answering our questions. The guys did a nice job and they should know their work was appreciated.