This was the second time we used Fireside Designs. They are the vendor for the brand of pellet stove we wanted to buy, so we had them install it for us. They are very courteous and professional people, and they have a nice showroom where you see what you are buying in advance. They did a good job for us on the installation and we would give them Four and a Half Stars in every category! They are a good company to do business with!